Store Operations Topics

Internal workflows, ownership, and how teams run day-to-day ecommerce operations.

Warehouse operations, picking, packing, shipping, and everything between order and delivery.

Customer communication, ticket handling, and post-purchase service operations.

Carrier integrations, label generation, tracking, and delivery logistics.

Stock tracking, sync, overselling, and multi-channel inventory management.

Customer-facing operations, communication timing, and expectation management.

System integrations, API reliability, and technical operational dependencies.

Payment operations, refunds, chargebacks, and revenue protection.

Automated workflows, triggers, and where manual intervention is still needed.

Metrics, reporting, and operational visibility systems.

Standard operating procedures, handoffs, and documented workflows.

Staffing, training, ownership, and operational team dynamics.