StoreOps DirectoryPayment gateway timeout
Money is taken but the order is not created.
How it shows up
Order created but payment status is pending/failed.
Why it happens
API timeouts between the commerce platform and the payment processor.
When it appears
Peak traffic loads.
Business Impact
Lost revenue, inventory held unnecessarily.
Related Operator Insights
Prevention Checklist
- Inventory is synced across all channels in real-time
Prevents overselling.
- Site speed is monitored daily
Slow sites lose conversions.